SERVICE & SUPPORT

Service & Support

Providing full lifecycle services from pre-sales consultation, installation and commissioning to after-sales maintenance. Establishing a global service network to ensure rapid response and professional support.

Engineering Design

Complete engineering capability from conceptual design to detailed design. Deep understanding of marine engineering regulations, with full technical capabilities from concept to field service.

Compressor Selection & Thermodynamic Calculation
System Process Design (P&ID)
Structural Design & FEA
Classification Society Drawing Approval

Core Capabilities

R&D Design

Advanced product design center and new product laboratory

• 50+ years of compressor R&D experience
• Advanced CAD/CAE design platforms
• New product laboratory and metrology room
• Multiple national invention and utility model patents

Lean Manufacturing

50+ precision production equipment ensuring product quality

• German/Taiwan imported CNC machining centers
• Coordinate measuring machine precision inspection
• Cutting centers and rare large-scale equipment
• Complete process flow management

Quality Control

ISO 9001:2015 comprehensive quality management system

• Physical and chemical lab full-process testing
• Multiple international classification society certifications
• 100% factory pressure testing
• Full lifecycle quality traceability

< 2h

Technical Response Time

< 48h

Domestic Port Response

98%

Spare Parts Availability

99.5%

Equipment Availability

Global Service Network

China HQ

Covering major ports in China

24h Response

Singapore

Southeast Asia regional service center

48h Response

More Regions

Global service network expanding

Coming Soon

China HQ24h Response

Singapore48h Response

Rapid Response Process

Fault Report

Report fault via phone/email

Rapid Diagnosis

Remote preliminary diagnosis

Solution

Technical guidance or engineer dispatch

Problem Solved

Repair completion and performance verification